Communication is key in not only leadership, but life in general. Very often, there are problems in many relationships and businesses due to the lack of communication. I say definitely do not assume anything. Ask questions if you are not sure about something. Do not be afraid to get clarification, because that is important for effective communication. Personally, when I am upset or angry, I am not afraid to openly communicate with the person how i feel. That may not be the style of approach for others. Others may choose to give them the silent treatment (which we did many times when we were younger, don't lie), which ultimately results in a blurred communication. The other person may not know why you are upset....I just say be as open as you can and very clear when talking to someone, so there is no miscommunications along the way.
Within a group, be sure to state your ideas clearly and listen to other's opinions/ideas as well. Definitely ask questions if something is unclear. The last thing a group wants is miscommunication. You all want to work as a cohesive unit, so make sure you are sensitive to other people's opinions. You must be open to the opinions and ideas of you group members.
When communicating with an individual, eye contact is SO important. If someone is not making eye contact with me when I am talking to them, Ii consider it very rude because they are not listening to me. That is another thing: listen to what they are saying. Really be interactive with them when they speak. What they say should not go in one ear and out the other. by being interactive, you show you care about what they are saying. This can be done, for example, by asking questions. Speaking one on one is more intimate than speaking to a group. Be personal.
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